Big Time Thinking Podcast Episode 18 People Skills Part 2 with Terry MacCauley from Big Time Advertising Part 2 of last week’s Big Time Thinking podcast on people skills. In this episode, Terry dives even further into his thoughts

People skills are essential in the road to the sale. Communicating properly with the customer is key. In part 1 of this 2-part Big Time Thinking podcast. Terry talks about a few of the simple things that can be

Addition by subtraction might show short-term success but the long-term outlook becomes frightening.  In this episode, Terry talks in depth about why dealers CANNOT shrink their way to success.

What comes first motivation or action?  This is a great question to ask yourself.  We all have heard the phrase, “When I get motivated I am going to…”  In this episode, Terry has given this very question some deep thought and he

When we hear “White Glove Service” many of us have immediate visions of extreme wealth with butler service. In this episode special guest and General Manager Of Old Hickory Golf Club, Pete Christo, shares his perspective of what “white

A great organization will never make it without a superior culture that is conducive to productivity and efficiency.  Miserable people produce miserable dealerships and results.  In this episode, Terry talks about ways to keep the culture without losing your