Episode 3 : Don’t Be a Dick

Building rapport is a key step on the road to a sale that really should not need explanation.  Unfortunately, Terry has witnessed more and more sales representatives just blazing over building rapport.  In his unique direct way and approach, we are left with the simple advice of: “Don’t Be a Dick.”  Too often we think we might be “nice” and building rapport but in this podcast, we learn that this too is a skill that needs attention and development.

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